Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, report a lost or found item, or communicate with us. This includes your name, student ID, university email address, phone number, and any photographs or descriptions of items you submit to the platform.

Additionally, when you access the CampusClaim network, our servers automatically record standard log data (IP address, browser type) to ensure system security and prevent fraudulent claims.

2. How We Use Your Information

The primary purpose of collecting your data is to facilitate the reunification of lost items. We use your information to:

• Verify your identity and affiliation with the respective campus.
• Communicate with you regarding the status of your claims.
• Allow campus administrators to securely audit high-value item returns.
• Improve our platform's search and matching algorithms.

3. Data Sharing and Disclosure

We do not sell your personal data. Your contact information is never publicly displayed on item postings. Administrative staff and Campus Security at your verified institution have access to your data solely for the purpose of claim verification and campus safety protocols.

4. Security

We implement industry-standard encryption and security measures to protect your account and data. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Contact Us

If you have any questions or concerns about this Privacy Policy, your data rights, or how your institution handles your data via CampusClaim, please email us directly at: